Data Privacy 🌐

Last Updated: June 2026

French Store (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and purchase from frenchstore.co.

By using our website, you agree to the collection and use of information in accordance with this policy.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you conduct a transaction or browse our store, we collect the personal information you give us, such as:

  • Identity & Contact Data: Your name, shipping address, billing address, email address, and phone number.

  • Device & Technical Data: Your IP address, operating system, browser type, and cookies to help us learn about your browser and optimize your shopping experience.

SECTION 2 - CONSENT & LEGAL BASIS

  • How we get your consent: When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

  • Withdrawing Consent: If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at contact@frenchstore.co.

SECTION 3 - SHOPIFY & HOSTER ARCHITECTURE

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application on a secure server behind a firewall.

Payment Security: If you choose a direct payment gateway to complete your purchase, Shopify encrypts your credit card data through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

SECTION 4 - LOGISTICS & THIRD-PARTY SERVICES

To successfully fulfill your orders, provide automated delivery, and guarantee seamless tax- and duty-free shipping to the United States, United Kingdom, and Canada, we must share specific delivery data (such as your name, phone number, and shipping address) with our trusted global logistics and distribution networks.

These third-party providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the fulfillment and delivery services they provide to us.

SECTION 5 - COOKIES & TRACKING

We use cookies, pixels, and tracking technologies to maintain your shopping cart session, personalize your storefront experience, and analyze our traffic. You can choose to disable cookies through your individual browser settings, though doing so may limit your ability to use certain features on our storefront.

SECTION 6 - INTERNATIONAL DATA CROSS-BORDER COMPLIANCE

Because French Store operates utilizing an international operational framework across both North America and Europe, your data may be processed and stored across multiple secure jurisdictions:

  • Canadian Framework: Managed under the Personal Information Protection and Electronic Documents Act (PIPEDA) regulations.

  • European Framework: Fully compliant with the General Data Protection Regulation (GDPR) for data handled through our European administrative hubs.

SECTION 7 - YOUR RIGHTS

Depending on where you reside (such as Canada, the UK, the US, or the EU), you have specific rights regarding your personal data, including:

  • The right to access the personal data we hold about you.

  • The right to request that your personal data be corrected or updated.

  • The right to request the complete deletion of your personal data ("The Right to be Forgotten").

To exercise any of these rights, please submit a formal request to our privacy team at contact@frenchstore.co.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

SECTION 9 - CONTACT & INFRASTRUCTURE INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Data Protection Officer at contact@frenchstore.co or by mail at our administrative headquarters:

  • North American Infrastructure: 1052 Avenue Guybourg, H1N 2X6, Montréal, QC, Canada

  • European Infrastructure: 2 Calle Danza Prima, 33510, Pola de Siero, Asturias, Spain